FOODVISION23
Your next booking
is ringing
right now.
The question is whether anyone picks up. We built Emma because we were you — restaurant owners watching revenue disappear into missed calls and voicemails nobody returns. 24/7 AI reception for hotels and restaurants, built by the people who've worked the line, not just the boardroom.
✓ Up to 20 calls at once
✓ No setup headaches
✓ Setup in days
Every unanswered call is a booking your competitor just received.
During peak service — lunch and dinner — 30/40% of calls go unanswered. And when your doors are closed, calls don’t stop. Before opening, after closing, on holidays — potential guests are still trying to reach you. Hiring a dedicated receptionist costs $3,000+ a month and still doesn’t cover these gaps. The problem isn’t your team. It’s that phones don’t wait.
Rush Hour Chaos
During peak service — whether it’s the lunch rush or dinner peak — 30/40% of calls go unanswered. Each missed call could be a reservation, takeout order, or private event inquiry.
Calls Don’t Follow Business Hours
Booking intent peaks in the evening, but opportunities are also lost before you open, after you close, and on holidays. When no one answers, guests don’t wait — they call your competitor instead. Revenue slips away outside your operating hours without you even noticing.
Staffing Costs
A dedicated phone person costs $3,000+/month — and still can't cover after hours, peak overload, or 20 simultaneous calls. It's an expensive solution to a partial problem.
The Silent Loss
They don't leave voicemails. They don't call back. They just book somewhere else — and you never know what you lost or how often it happens.
See how Emma handles real guest calls — live.
AI VOICE DEMO
Listen to Emma in Action
Press play to hear how Emma handles guest calls with natural, warm conversation.
Restaurants
Hotels
HOW IT WORKS
Three steps.
Zero missed bookings.
Emma slots silently into your existing setup. No disruption. Your phone number stays the same — Emma only answers when you can't.
STEP 1
Smart Call Routing
Your existing number stays exactly the same. When staff are busy or after hours, calls automatically route to Emma. You control the routing schedule — customised to your peak times and holidays.
✓ Up to 20 simultaneous calls
STEP 2
Professional Call Handling
Emma handles calls with a warm, brand-aligned voice. Captures reservations, party sizes, dietary needs, special occasions. Serves global guests in multiple languages. Professional every time.
✓ Multilingual support
STEP 3
Instant Notification
Booking details sent immediately via SMS and email. Syncs directly with Oracle OPERA, Cloudbeds, Mews, OpenTable, Resy, Toast and more. Auto-confirm or flag high-value bookings for review.
✓Integrates with your PMS & POS
EVERYTHING INCLUDED
Everything you need
to protect revenue.
Real-Time Dashboard
See every call handled, track revenue recovered, and monitor usage vs. your minute cap. Full visibility, always.
Multilingual Support
English, Spanish, and more. Serve a diverse guest base with consistent professionalism in every language.
Custom Greeting & Voice
Emma speaks in your brand's voice. Your restaurant's name, your tone, your personality — completely customised.
Integration Ready
Works with Oracle Opera, Cloudbeds, Mews, Maestro, OpenTable, Resy, Toast and more. No tech headaches.
Human Escalation
Complex requests transfer seamlessly to your staff. VIP bookings flagged for manual review. You stay in control.
Transparent Plans
Fixed monthly plans with minute caps. No surprise bills. Add-on bundles available as you grow.
— ADD-ON SERVICE
PAIRS WITH EMMA — YOUR AI RECEPTIONIST
Emma answers the call.
Now let the world know.
Every guest Emma books is a 5-star review waiting to happen. Our AI Reputation Manager makes sure it does — automatically, every single time.
Emma answers
Every call captured, every reservation secured — 24/7, no misses.
↓ guest arrives
Review captured automatically
Booked guests get a perfectly-timed review request. Walk-ins scan a QR code before leaving. No one slips through.
↓ reputation kicks in
New customers find you
More 5-star reviews → higher Google ranking → more visibility → more calls for Emma to answer. The flywheel runs itself.
Revenue Exposure Calculator
What does a missed call
actually cost you?
Adjust the inputs below and see your real revenue at risk. Most restaurants and hotels are losing far more than they realise.
Annual Risk = Missed Calls/Month x 12 x Coverage Factor x Revenue per Call Range.
YOUR ESTIMATED
Revenue at Risk
€14,400 – €36,000
per year
Monthly Impact
~€1,200 – €3,000
per month in missed opportunities
Over the next 12 months:
- Revenue exposure remains structurally present every single month
- ~360 calls go unanswered each year during peak periods
- Competitors with automated call capture gain a direct advantage
- Direct bookings shift toward third-party platforms with higher commissions
Ready?
Stop gifting bookings
to your competition.
Join 200+ restaurants and hotels capturing every reservation call 24/7 even during rush hours, after closing, and when your team is stretched thin. Predictable monthly cost. No surprises.
No commitment. Just proof.
FAQ
Quick answers.
Does my phone number change?
No. Your main number stays exactly the same. Emma only receives calls when your team is busy or after hours. You control the routing schedule completely.
How does Emma sound to my guests?
Emma speaks with a warm, natural, brand-aligned voice. You can fully customise the greeting, name, and tone. Guests rarely know they're speaking to an AI — and those who do consistently rate the experience positively.
Which reservation systems does it integrate with?
Emma integrates natively with Oracle OPERA, Cloudbeds, Mews, Maestro, OpenTable, Resy, Toast, and more. Booking details are delivered via SMS, email, or direct sync. Setup takes less than a day.
What if a guest has a complex request?
Emma handles the most common 90% of calls beautifully. For complex requests or VIP bookings, she escalates seamlessly to your staff — flagging the call with full context so they can take over instantly.
Works for both restaurants and hotels?
Yes. Emma is built for full-service restaurants, fine dining, hotels, and luxury properties. Each setup is customised to your specific business type, booking flow, and brand voice during onboarding.
AI That Serves the Future of Hospitality
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